The Barbecue Starter Chimney is back!
Following the voluntary recall of the Heat Beads® Barbecue Starters, we are pleased to announce that replacement product has been distributed, is available from our online store and back on shelves in Barbeques Galore stores nationally.
The Australian BBQ Association let us know that its members are pleased to see the product back on shelves with its President, Chris Girvan-Brown saying “I would like to compliment Heat Beads® on its prompt and thorough dealings with this problem; it is heartening to see responsible and proactive Customer Support like this, the Barbecue Starter is an important tool for the Live Fire BBQ industry and it is great to see it back on shelves.”
If you believe you may have one of the affected models and have not yet been contacted by us, please email firstname.lastname@example.org.
We thank all our loyal customers for your patience and understanding during the recall process.